Terms & Conditions
These terms govern your use of the Africano Tour website and the travel-related services we arrange — including African journeys, visa applications, and hotel sourcing. By using this website or engaging our services, you agree to these terms.
Who we are
Africano Tour is a Qatar-based travel company that arranges African journeys, assists with visa applications, and sources hotel stays through trusted partners. In most of what we do, we act as an intermediary between you and third parties — airlines, hotels, ground operators, and government or embassy authorities — rather than as the direct provider of those underlying services.
Accuracy of your information
You're responsible for giving us accurate, complete, and up-to-date information — including passport and travel document details — when you make a request or booking with us. Errors, omissions, or delays on your part in providing this information may affect visa applications, bookings, or travel arrangements, and Africano Tour is not responsible for consequences that result from inaccurate or late information you provide.
Pricing and payment
Prices shown on this website reflect our current rates at the time they're displayed and are subject to confirmation before you commit to a booking or service. Where a price isn't shown publicly, it will be confirmed with you directly before any payment is requested. Service fees charged by Africano Tour may be separate from government, supplier, airline, or hotel fees, which are set by those third parties and outside our control.
Availability and third-party decisions
Hotel availability, airline schedules, visa issuance, and similar matters are ultimately controlled by the relevant airline, hotel, government authority, embassy, consulate, or supplier — not by Africano Tour. We do our best to confirm real availability and accurate information before you commit, but we cannot guarantee outcomes that rest with a third party.
Amendments and cancellations
If you need to amend or cancel a request or booking, contact us as early as possible through WhatsApp or email. Amendment and cancellation terms may vary by service — see our Refund & Cancellation Policy, and for visa services specifically, our Visa Terms.
Fraud and misuse
You agree not to use this website or our services for any fraudulent, unlawful, or misleading purpose, including submitting false information for a visa application or booking. We reserve the right to decline or cancel a request where we reasonably suspect fraud or misuse.
Website use and intellectual property
The content on this website — including text, images, and design — belongs to Africano Tour or is used under license, and may not be copied or reused without permission. You agree to use this website lawfully and not to interfere with its normal operation.
Privacy
Our handling of your personal information is described in our Privacy Policy, which forms part of these terms.
Contacting us
If you have any questions about these terms, reach us on WhatsApp or by email at hello@africanotour.com.
Questions about any of these terms? Reach us on WhatsApp or at hello@africanotour.com.